• Oro crm
  • Magento Platform

About ORO CRM

The flexible open-source CRM solution that delivers unique customer insight

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Feature

  • Customer centric

    A truly customer-centric platform that is both full-featured and extensible to your unique requirements.

  • 360° customer view

    Get true insights into your customers' behaviour and history in a joined-up multi-channel environment.

  • Fast implementation

    OroCRM can be delivered and working within a week, fully integrated into your Magento system.

  • Open source

    Fully open source with a scalable framework that provides unlimited customisation possibilities.

What is ORO CRM

OroCRM is an easy-to-use, open source CRM with built-in marketing tools for your Ecommerce business. It is both flexible and powerful, and integrates seamlessly with Magento and other sales channels. It enables you organisation to get a 360° view of your entire customer base.

  • Fast implementation

    OroCRM can be delivered and working within a week, fully integrated into your Magento system.

  • Leads and Opportunities Management

    Get control of your customer data, all within a web-based user interface. Sync and update customer profiles with dta from multiple channels, and eliminate duplicate data.

  • 360° View of Your Customer

    With OroCRM you can capture every part of your customer interactions, both online and offline across multiple touchpoints. This enables your teams to get a more accurate view of your customers.

  • Sales and Marketing Performance Dashboard

    Visual business performance and KPIs across multiple metrics. Make strategic decisions based upon real-time data flows across multiple channels.

  • Reporting and Analytics

    Get control of your customer data, all within a web-based user interface. Sync and update customer profiles with dta from multiple channels, and eliminate duplicate data.

  • Recency, Frequency, and Monetary (RFM) Analysis

    With OroCRM you can capture every part of your customer interactions, both online and offline across multiple touchpoints. This enables your teams to get a more accurate view of your customers.

  • Workflows and Productivity Tools for Every Business

    Integrate workflows into your organisational use of OroCRM to define slaes processes, marketing activities, and much more.

  • Integration With 3rd-Party Platform

    OroCRM has deep integration with 3rd-party platforms. Whether it is an off-the-shelf integration (like Magento) or bespoke, you can ensure a joined-up approach to your CRM data flow.

Edition comparison

Feature
  • User, group and role management with ACL
  • Localisation for countries and regions
  • Customisable grids
  • Leads and opportunities workflow
  • B2B analytic dashboard
  • Opportunity and pipeline management
  • Flexible workflow engine
  • Case management
  • Account management
  • Log activities such as calls, call notes, emails, etc
  • Import and export contacts
  • Reports and performance management
  • Embedded web forms landing pages
  • User website behaviour tracking
  • Marketing campaign management and tracking
  • IMAP email sync
  • REST and SOAP APIs
  • PostgreSQL support for large data sets
  • Enterprise grade charting
  • ElasticSearch
  • Enterprise grade charting
  • Microsoft Outlook and Exchange integration
  • Records sharing with other users
  • Multiple organisation global data views
  • LDAP integration
  • License
  • Pricing
Enterprise edition
  • User, group and role management with ACL
  • Localisation for countries and regions
  • Customisable grids
  • Leads and opportunities workflow
  • B2B analytic dashboard
  • Opportunity and pipeline management
  • Flexible workflow engine
  • Case management
  • Account management
  • Log activities such as calls, call notes, emails, etc
  • Import and export contacts
  • Reports and performance management
  • Embedded web forms landing pages
  • User website behaviour tracking
  • Marketing campaign management and tracking
  • IMAP email sync
  • REST and SOAP APIs
  • PostgreSQL support for large data sets
  • Enterprise grade charting
  • ElasticSearch
  • Records sharing with other users
  • Microsoft Outlook and Exchange integration
  • Microsoft Outlook and Exchange integration
  • Multiple organisation global data views
  • LDAP integration
  • License Commercial License
  • Pricing
Community edition
  • User, group and role management with ACL
  • Localisation for countries and regions
  • Customisable grids
  • Leads and opportunities workflow
  • B2B analytic dashboard
  • Opportunity and pipeline management
  • Flexible workflow engine
  • Case management
  • Account management
  • Log activities such as calls, call notes, emails, etc
  • Import and export contacts
  • Reports and performance management
  • Embedded web forms landing pages
  • User website behaviour tracking
  • Marketing campaign management and tracking
  • IMAP email sync
  • REST and SOAP APIs
  • PostgreSQL support for large data sets
  • Enterprise grade charting
  • ElasticSearch
  • Records sharing with other users
  • Microsoft Outlook and Exchange integration
  • Microsoft Outlook and Exchange integration
  • Multiple organisation global data views
  • LDAP integration
  • License OSL V3
  • Pricing